Opening hours and application acceptance 

Visa application acceptance

Monday to Thursday from 7.00 to 11.30 (by appointment only)

Friday from 7.00 to 11.30 (group appointments only)

Passport application acceptance

Monday to Thursday from 8.30 to 10.30 (by appointment only)

Civil status matters

Monday to Friday from 8.30 to 11.30 (by appointment only)

Notarizations 

Monday to Friday from 8.30 to 11.00 (without appointment)

Collection of passports after summons by the embassy

Monday to Friday from 13.00 to 14.00 (only with application receipt)

Please note that passports can be picked up after applying for a Schengen visa at the earliest 14 days after application.

For all national visas you will be informed in advance about the collection modalities. Please refrain from inquiries about the status of your application. These cannot be answered.

Contact

Contact form

Please do not send requests more than once, even to other mail addresses, as this will delay the response.

If you have already visited the embassy and submitted an application in person, please refrain from inquiries about the processing status during the first 12 weeks, as these will not be answered.

If information is missing in your request, it will not be possible to process your request or you will have to be prepared for a longer processing time.

Telephone consultation hours

Please do not call us until you have read the information on our website carefully.

Monday and Wednesday each from 13.00 to 14.30.

+233-30-2211 230